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Quick Reference Guide
                            

                                    

Navigation

                                                                                               

 

 

Rounded Rectangle: Pour Windows 95, 98, NT, JE, 2000, utilisateurs de XP:  
1.  Le Début De Déclic > Programme > L'Internet Explorer 
2.  À l'adresse d'enchaînement, dactylographiez http://www.fogdog.com
Rounded Rectangle: Choisissez qui la catégorie vous sont intéressée dedans de sa grande base de données d'enchaînement.
 

 

 

 

 


                                                                       

 

 

 

 

 

 

 

 

 

 

 

 

 

                    

 

 

 

 

 

Quel est le problème? 

Quand j'essaye de me relier au website, le homepage ne montre pas.

 

Causes possibles:                                                          pour résoudre le problème:

Rounded Rectangle: Vous ne pouvez pas être reliés à l'Internet Rounded Rectangle: 1.  Vérifiez que vous êtes reliés à l'Internet.  
2.  Entrez en contact avec votre ISP
 

 

 

 

 

 

 

 

Rounded Rectangle: Neutralisez votre mur à l'épreuve du feu ou contactez votre interface gestionnaire.
Rounded Rectangle: Vous pouvez être derrière un mur à l'épreuve du feu.
 

 

 


                                                                                                                                

 

 

Rounded Rectangle: Le website peut être non fonctionnel Rounded Rectangle: Essayez encore à un temps postérieur ou entrez en contact avec l'aide à customersupport@fogdog.com
 

 

 

 

 

 

 

 


Soutenez le numéro de téléphone

Si vous avez besoin d'aide résolvant un problème, entrent en contact avec un des représentants par:  En référence au website d'aide?

 E-mail de http://www.fogdog.com/helpdesk/index.jsp?

 téléphone de customersupport@fogdog.com – 1.800.624.2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Possibilités De Recherche                                                                                                                            

 

Une fois que vous êtes entrés dans l'emplacement, Fogdog.com vous permet de rechercher la base de données en choisissant une catégorie du menu de baisse vers le bas ou par la recherche d'un mot-clé fourni.

 

Fogdog.com vous permet de rechercher le website entier n'importe quel produit dont vous avez besoin.  Par exemple:  Si vous deviez rechercher les mots-clés suivants:  Chaussures de golf           

 

Vous pouvez maintenant regarder tous les articles qui peuvent être trouvés sur le website qui sont liés à votre recherche.  Vous êtes également donnés le privilège d'adapter votre recherche aux besoins du client.  Vous pouvez maintenant assortir les articles par:  - prix? 

Le plus haut le plus bas - le plus bas aux marques les plus élevées?

 La compagnie qui est associée dans la fabrication du genre de produit? 

Badine - hommes - des femmes si Fogdog.com n'a aucun résultat pour votre recherche?

 

Ils vous fournissent les directives suivantes recherche et des bouts: 

 

  1. Vérifiez une deuxième fois l'épellation.  Essayez de changer l'épellation, ou passez en revue nos listes de marques de catégorie de produit et nommées qui apparaissent sur notre Home Page.

 

  1. Limitez la recherche à un ou deux limites. 

 

  1. Soyez moins spécifique dans votre terminologie. 

 

Employer un term(s) plus général est susceptible de vous mener aux produits semblables et connexes.  Ou quelques articles peuvent être temporairement hors des actions.  Si vous ne pouvez pas trouver ce que vous recherchez, pourquoi pas laissez notre personnel qualifié recommander les produits semblables?  Nos représentants de service à la clientèle sont disponibles maintenant pour vous aider. 

 

Vous êtes alors donnés l'option de retaper votre recherche à la machine

 

 

 

 

 

 

 

 

 

 

 

Catégories De Recherche

 

Fogdog.com fournit les liens rapides suivants pour une navigation plus facile:   

  • À la maison? 
  • Centre De Cadeau? 
  • Service SVP?
  • Sortie

 

Catégories de sports comme: 

Le Grillon De Cycle

De Camper

Cheerleading

De Bowling

De Canotage

De Billards

De Basket-ball

De Base-ball

De Badminton

Darde La Figure Hockey

D'Hockey De Champ

Du Golf

Hiking/Climbing

Du Football

De Pêche De Patinage? 

Hockey De Glace? 

Le rugby

net intégré

de Racquetball

de boules

de cour

 de jeu de tennis d

e plateforme

d'éducation physique

de Paintball

de boule

de chasse

de rouleau/de patinage

 Lacrosse

de tir à l'arc courant

la natation douce d'embarquer

de la boule Surf/Body

du football

de Snowboarding

de ski

de Skateboarding

ajournent des jouets

de voie et

de champ de tennis

de ping-pong d'hockey et

le ski d'eau

de polo

d'eau

d'embarquer

de sillage

de volleyball

de passe-temps luttant

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Login Requirements

 

If you are already a customer at the website and you already have a username and password, you can proceed to the sign in page.

 

If you are not a registered user, you can proceed to the registration area, by clicking on the gRegister Nowh button.

 

Once you have clicked on the gRegister Nowh button the following site appears:

 

Your password must be at least 6 characters (letters and numbers). Both your e-mail and your password are case sensitive

 

After you have typed in your e-mail, password and the password confirmation, click the gSign Inh button located under the gNew Customersh section. The following screen will then appear:

Fogdog.com would like to receive information from you by choosing which of the following categories/sports you prefer. This information is optional; therefore, you may by pass this screen as you please.

You will then receive confirmation that you have completed

 

Once you have completed this, you are now a registered user to the website.

You can return to the homepage www.fogdog.com and type in your username and password in members screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Management of Returns

 

Returning an Item

The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:

  • Please refer to your packing slip for return information.
  • Pack the item securely in the original package, if possible.
  • Enclose the bottom portion of the original packing list with the item. Be sure to keep the top portion of the packing list for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
  • All products must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:


www.fogdog.com
Returns Department
7601 Trade Port Drive
Louisville, KY 40258

  • Keep the Return Tracking Number from the package you are returning to insure that the package is returned to the warehouse.
  • You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.

Our Standard Return policies do not apply to all items. For a list of exceptions to our Standard Return policies and instructions on how to return these particular items please read our Return Exceptions policy.

 

 

 

 

 

 

 

 

 

 

 

Purchasing

 

You are now prepared to purchase an item of your choice. When you see the item that you are interested in, you can double-click on the picture or the link of the product and you will be taken into a more detailed view of the product where you will be able to see a description of the product, an enlarged picture and you are able to add the item to your shopping cart or your wish list. You can also see related categories associated to your search and product reviews from people who have purchased the product that you are interested in.

 

 

What is a Wish List?

 

When you are shopping on www.fogdog.com and find items that you wish to save but not purchase immediately, add them to your Wish List. Your Wish List saves items even after you leave our site, making it easy to relocate and purchase your favorite items in the future. Items you place on your Wish List will remain there until they are purchased or removed. You can access your Wish List every time you visit www.fogdog.com by signing in with your Account e-mail and password. Options in the Wish List:

  • Move an item to your Shopping Cart. When you are ready to purchase an item from your Wish List, simply click on "Move to Cart." Doing this will move the item into your Shopping Cart and from there you can proceed through our secure Checkout.
  • Return to shopping. If you wish to continue shopping on www.fogdog.com after you view your Wish List, click on "Return to Shopping."

 

If you choose to add the cart to your wish list the following screen appears. Once you are ready to purchase click on the gMove to Carth link. Or you are given the option of removing the item. Just click the gRemove from Wish Listh link

 

 

Or

 

If you choose to add it in your Shopping cart

 

You are also able to change the quantity of the items that you wish to purchase. To do this, change the quantity from 1 to the desired amount and press the gUpdate Carth button. Or you can continue shopping by clicking one of the links under the gContinue Shoppingh section. When you are satisfied with the items to be purchased, click on the gProceed to Secure Checkouth link.

 

Fill out the following information

 

 

 

Click on the continue button once you have completed the form.

 

Fogdog.com will then verify your address. You can choose the address entered of add another address

 

 

 

You can select a shipping method. Fogdog.com also notifies you if the product is in or not in stock.

 

 

 

Once you are finished reviewing, click the gContinue Checkouth button

 

 

 

 

Shopping Cart Facilities

 

When you are shopping on www.fogdog.com and add an item to your cart, it is saved in your Shopping Cart. The Shopping Cart holds products you wish to purchase while you shop, the same way you use a shopping cart in a retail store. Items you place in your Shopping Cart will remain there until they are purchased, removed, or moved to your Wish List. Options in the Shopping Cart:

  • Review your order. This ensures the accuracy of items in your Shopping Cart and the quantity selected.
  • Update the quantity. To do this, simply type in the quantity you wish to purchase and click "Update Cart."
  • Remove an item from your Shopping Cart. To remove an item, click on "Remove from Cart," or change the quantity to zero and click "Update Cart."
  • Return to shopping. If you wish to continue shopping on www.fogdog.com, you can use the Shopping Cart to store items you wish to purchase. Click on "Return to Shopping" to search the site for additional items. At any time during your shopping experience, you can return to your Shopping Cart by clicking on "Shopping Cart."
  • Move an item to your Wish List. If there are items in your Shopping Cart that you want to save but do not wish to purchase immediately, you can move them to your Wish List by clicking on "Move to Wish Listh.
  • Proceed to secure Checkout. When you are ready to purchase your item(s), click on "Proceed to Secure Checkouth. Our checkout process is fast, easy and secure